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MSN Renew and Card Update

 The following instructions will help you add, remove, or update payment options:

To add a new payment option:

  • Sign in to Microsoft account - Billing
  • Tap Payment Options or click Payment Options> Add Payment Options, and then select the payment option you would like to add.
  • Add information to any required fields, and then click Next.

Once the next time you click, the information you provide will be valid with a test authorization transaction and if valid, the payment option will be added to the list of available payment options. Otherwise, you will be prompted for additional information or notified if there is a problem.

Note: When you add a credit or debit card, you can be asked to enter the CVV. CVV is used only for verification purposes and after verification it is not stored in our system.

To update payment options:

  • Sign in to Microsoft account - MSN Billing
  • Tap or click on payment option
  • Select the payment option you want to update, and then click Edit.
  • Enter any updated information in the appropriate fields, and then click Next.

Once the next time you click, the information you provide will be valid with a test authorization transaction and if valid, the payment option will be added to the list of available payment options. Otherwise, you will be prompted for additional information or notified if there is a problem.

To remove payment options:

1. Sign in to Microsoft Account - Billing

2. Tap or click on the payment option

3. Select the payment option that you want to remove, and then click Remove

  • If the payment option is not associated with any subscriptions, click Re-Remove to confirm and the payment option will be deleted.
  • If there are subscription options associated with payment options, you will be notified and you will be asked to transfer your membership to another payment option. All the subscriptions have been moved, follow the given prompts, and then confirm the deletion.

Note: If your payment option is being used to pay for any subscription, before the existing payment option is removed, those subscriptions should be transferred to a new payment option. Any pending balance will be transferred to the new payment option at that time.

Call  +1-856-514-8666 for help and support.

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